Welcome to our new site! We apologize for any inconvenience, our returning community will need to create a new account or check out as a guest. Thank you for your understanding!

FAQ

Find quick answers to your questions below...

Order Status and Shipping

Shipping is based on order total, see pricing and shipping below:

Order Total: $00.00 – $29.99

Shipping: $3.95

Order Total: $30.00 – $59.99

Shipping: $4.95

Order Total: $60.00 – $99.99

Shipping: $6.95

Order Total: $100.00 – $199.99

Shipping: $12.95

Order Total: $200.00 – $499.99

Shipping: $15.95

Order Total: $500.00 – $999.99

Shipping: $18.95

 

Our shipping turnaround time for items that are packed and ready to ship is currently within 1-3 days of order placement. If you have already placed an order with us, it is being processed and you will receive a notification when it ships. Please note, USPS, Fedex and UPS are all experiencing an increase in delivery times due to high volume; please consult your tracking number and allow extra time for your package to arrive.

If you need to cancel or change an order, please contact us and we will do our best to accommodate your request. Depending on the stage of fulfillment, additions, substitutions or cancellation may not be possible. Please write a sweet note to our Community Connections Coordinator at info@fruitionseeds.com for assistance, we’re here to help!

Click the “My Account / Order Status” link at the bottom left of our homepage to track your order. If you checked out as a guest, your tracking information was emailed to you when your order shipped.

Click the “My Account / Order Status” link at the bottom left of our homepage of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, write a sweet note to our Community Connections Coordinator at info@fruitionseeds.com for assistance, we’re here to help!

Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, write a sweet note to our Community Connections Coordinator at info@fruitionseeds.com for assistance, we’re here to help!

If you feel that you have received the wrong product, write a sweet note to our Community Connections Coordinator at info@fruitionseeds.com for assistance or call the farm at 585.374.8903 within 72 hours of receiving the product. We’re here to help!

At this time, we only ship orders to the United States and Canada. Most seeds ship to Canada, though we are unable to ship: roots, tubers, bulbs, and corms as well as gardening supplies. We also offer local pick up, call 585.374.8903 for details!

My Account

How do I create an account?

1) Click the “My Account / Order Status” link at the bottom left of our homepage.

2) Enter your email address.

3) Select “I am a new customer”.


Then simply follow the prompts to complete setting up your account and be confident your information is *never* sold or shared any other company and is kept completely private and safe. Read more about our Privacy Policy here and reach out with any concerns to our Community Connections Coordinator at info@fruitionseeds.com, we’re here to help!

Click the “My Account / Order Status” link on the bottom left of our homepage to edit your account information.

Click the “My Account / Order Status” link on the bottom left of our homepage. Under the login box you’ll see a link that says “Forgot your password? Click here”. That link will send an email to you with your password.

Pricing and Billing

We accept all major credit and debit cards and PayPal.

You only have to pay sales tax if you are located in New York.

Click the “My Account / Order Status” link  on the bottom left of our homepage to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact us for further assistance.

Click the “My Account / Order Status” link  on the bottom left of our homepage to print invoices.

Your credit card will be charged within 24 hours prior to shipment of your item(s).

For your security, we will never store your credit card information. 

Credits usually take 1-3 business days from the time we receive your item(s).

Buyer's Guide

Friends, we do not have a paper catalog, only our online catalog. We are happy to take phone orders and hope to see you here on the farm one day, as well!

In a word, yes! 

We have friends and family growing and loving, sharing and saving our seeds all across Turtle Island, in all 50 States, from Alaska to Florida. 

If you’re growing in the southeast US, your hot and humid seasons are prone to more diseases than ours, so be sure to grow disease-resistant varieties. For tomatoes we recommend Brandywise, Summer Sweetheart, Chiapas and Coyote, all resistant to Late Blight as well as Early Blight and Septoria Leaf Spot. For cucumbers, downy mildew resistance is essential, so dive into our NY-264 as well as the darling cucamelon, or Mexican Gherkin, utterly resilient as well as adorable.

And Friends, here’s the thing: Seeds adapted to shorter seasons thrive more easily in longer seasons than the other way around. 

Another thing: the vast majority of seeds are grown, in our modern globalized economy, in long, dry seasons where the climate is more conducive for commodity production, centered largely in China, the mid-East and the central valley of what we now call California. Keep in mind most seed companies are distributors rather than growers, so asking your seed companies where they are sourcing their seed is key to understanding where their seeds will thrive, beyond their snail mail address.

To find the product(s) you’re looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.

After adding items to your cart, click the “View Cart” link at the top of this site to view your cart. At the bottom of the shopping cart you’ll see a box where you may enter your coupon code

To purchase a gift certificate, hop over here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, hop on over here.

Our gorgeous seed packets are shared in many garden centers and food coops, we’d love to share them with you, too! Send me an email, petra@fruitionseeds.com, and I look so forward to connecting with you.

Seed & Farm Questions

Yes, thank you for asking! This means, among other things, that you can rest assured they are GMO-free and thank you for caring about the world in these ways, Friends!

In a word, yes! 

We have friends and family growing and loving, sharing and saving our seeds all across Turtle Island, in all 50 States, from Alaska to Florida. 

If you’re growing in the southeast US, your hot and humid seasons are prone to more diseases than ours, so be sure to grow disease-resistant varieties. For tomatoes we recommend Brandywise, Summer Sweetheart, Chiapas and Coyote, all resistant to Late Blight as well as Early Blight and Septoria Leaf Spot. For cucumbers, downy mildew resistance is essential, so dive into our NY-264 as well as the darling cucamelon, or Mexican Gherkin, utterly resilient as well as adorable.

And Friends, here’s the thing: Seeds adapted to shorter seasons thrive more easily in longer seasons than the other way around. 

Another thing: the vast majority of seeds are grown, in our modern globalized economy, in long, dry seasons where the climate is more conducive for commodity production, centered largely in China, the mid-East and the central valley of what we now call California. Keep in mind most seed companies are distributors rather than growers, so asking your seed companies where they are sourcing their seed is key to understanding where their seeds will thrive, beyond their snail mail address.

Fruition is a working family farm & we love to open at specific days and times that shift with the seasons, find all the details here! If you’d love to schedule a private tour, send petra@fruitionseeds.com an email with your dates, dreams & know we look so forward!

Indeed, I am! Send me an email, petra@fruitionseeds.com, and don’t be shy!